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Frequently Asked Questions

Answers to Frequently Asked Questions

Registration includes hotel accommodations for you and a guest for three nights, airport ground transportation if flight information has been provided, all programming, your choices of planned recreational activities, and all meals and entertainment listed on the agenda. All attendees are responsible for their own airfare.

A limited number of rooms is available to Top Customer Summit attendees at the special CHS-negotiated room rate of $259.00 per night (plus tax) up to three nights before and/or after the summit. Guests will be responsible for room and resort fees and all applicable taxes for additional nights before Jan. 10 and/or after Jan. 12. Ground transportation to and from airports will not be provided beyond designated times on Monday and Thursday. During the registration process, you can select the dates you plan to arrive and depart at the hotel.

Yes, transportation will be provided if you arrive during the designated times on Monday and/or depart during the designated times on Thursday at Fort Lauderdale International Airport or Miami-Dade International Airport. Please enter your flight information during the registration process. See the Transportation tab for more information.

This event is by invitation only. If you cannot attend and wish to recommend another person from your organization, please contact your CHS representative.

For registration questions, please reach out to registration@chsinc.com or 651-355-5285.

Your guest is welcome at all meetings, meals and activities. There is an optional special tour and luncheon scheduled for guests on Tuesday during the general session.

Your invitation is intended for you and your adult guest and not for children. We cannot accommodate additional guests at the CHS Top Customer Summit meetings, meals or entertainment events.

Recommended attire is business casual for meetings, receptions and meals. Dinners, evening entertainment and recreational functions are resort casual (polo shirts and shorts, sundresses, etc.). For boat tours, we recommend light jackets, hats, sunglasses and sunscreen (no high heels).


Register by November 19

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